I ordered a floating frame the end of March and it was not shipped until May 5th. It arrived last Monday and it does not have any of the hardware to attach the canvas to the frame. Should that have been included with the frame? And if so, could it be sent to me now?
KeenART: Yes, we have shipped the missing items.
Reta R., | I love them... Just wanted to let you know that I received my pictures today. I love them. Thank you so much. I will certainly recommend you to my friends and family.
Karan, Boissevain | You have a returning customer! Thank you for such great customer service. I really appreciate all that you did to get me my frames in time for my art show this weekend. You have a returning customer. Thank you
Tennille A., | great customer service. Thank you for your great customer service. You exceeded my expectations. I was given helpful information during my phone inquiry. A great, professional service. I will be sure to recommend you to others! My package arrived ahead of schedule and was perfect. Thank you so much!
Sonia R, Edmonton |